A Kansas City Star article reported on the role of the Missing in Action Project in getting Major Rombauer to his final resting place. Much of the work of the MIA Project goes unreported, but this story was found noteworthy because Major Rombauer’s cremains had been sitting on a shelf at the crematory for 102
Cremation
Pennsylvania: knocking down fences
By Bill Stalter on
Heritage is the term that the death care industry uses to describe the relationship each funeral home or cemetery attempts to forge with the community through years of service. Heritage reflects a commitment to the community, and through that commitment, the operator can expect the community’s business.
Initially, the vast majority of funeral directors fought…
Another factor in the cremation trend: preneed insurance premiums
By Bill Stalter on
Posted in Cremation, Guaranteed, Insurance Funded, Preneed, Preplanning, Price Protection, Price Protection
Our preneed provides peace of mind by freeing your family from the burdens of rising funeral costs and from making difficult decisions during their time of grief.
Since the inception of the transaction sixty years ago, that statement has defined preneed marketing. Even the AARP recently embrace the peace of mind concept. The inflationary…
The death care operator’s contributions to the cremation trend: immediate payment
By Bill Stalter on
To provide a prospective of the cost on one’s final arrangements, consumer groups advise the public that the cost of a funeral could be the third most expensive purchase made during their lifetime (behind the purchases of a house and a car). In doing so, the consumer group often sites the average funeral cost figures…
Cooperation with Clergy
By Bill Stalter on
The Saturday edition of the Kansas City Star includes a section titled “Faith” that is devoted to the issues of religion. A few weeks ago, Star reporter Helen Gray wrote two different Faith articles regarding local funeral trends: cremation and one funeral operation’s focus on working closer with churches.
The cremation article offered the…
Competing for Cremations: How low can I go?
By Bill Stalter on
Posted in Cremation
Blame it on the economy, or on ‘unfavorable secular trends’, but as cremation rates continue to rise, operators need to consider their General Price List and their non-declinable basic service fee. In many parts of the country, competition has driven the price of the direct cremation far below the charge that the funeral home requires…
Dark Clouds and Unfavorable Secular Trends
By Bill Stalter on
A few months ago, a stock analyst issued a critique warning against investment in the industry’s public companies. A few weeks later, the critique got a second wind when chat pages and social media forums picked up on the critique’s conclusion, and circulated the article as proof that certain trends will ‘haunt’ all funeral homes…
Easter and the Funeral Ritual: helping families get past Saturday
By Bill Stalter on
Posted in Churches/Ritual, Cremation
The Easter sermon is traditionally defined by Good Friday, and the hope and promise offered by Christ’s resurrection. However, clergy seldom seem to focus their lectures on Easter Saturday and the despair of Mary and Jesus’ followers. In a sense, the same is true for many clergy who officiate at a funeral. Who hasn’t attended…
The Evolution of the Christian Burial: Church Columbariums
By Bill Stalter on
Posted in Churches/Ritual, Cremation
Cremation is having a profound impact on funeral homes, cemeteries and churches alike. While Christian denominations prefer to reinforce the role the body plays in funeral liturgy, cremation offers churches the opportunity to establish a bond with parishioners that cemeteries once provided. It is becoming fairly commonplace to read about churches, like the First Evangelical…