While COVID-19 reminds the most vulnerable of our population of the need for funeral planning, safety concerns may preclude following advice given by both the Death Care industry and the Federal Trade Commission: visit multiple funeral homes and request their general price lists. The FTC mandated ‘general price list’ provides an itemized description of the
disclosures
Competing Mortuaries and Cemeteries: when everyone loses
By Bill Stalter on
Posted in Cemeteries
Mortuary Management recently ran a short editorial criticizing cemeteries, stating “we can only conclude that cemeteries will, in the long run, be the losers”, and “it may be time for a reevaluation of standards and staunch principles of the past”. The editorial is nothing more than a handful of comments from anonymous funeral directors about…
Pre Sale Disclosures and Post Sale Counseling: educating the preneed consumer
By Bill Stalter on
Posted in Preneed
It is an all but too familiar news report about 60 Michigan preneed contract purchasers having lost all their money, the industry response described the protections afforded by state law.
The MFDA statement drew some rebuke on an industry chat page, including one post recommending that state FD associations take a greater role in…