The next-to-last section of the Funeral Rule notice (Issues 32-36) deals with what the FTC calls Price List Readability. This seemed to us as a very nebulous phrase, and so we searched “Price List Readability” in the context of the Consumer Funeral Alliance, and lo and behold, the CFA has guidelines for what it
funeral consumer alliance
State Funeral Regulators: A Need for Consumer Education
By Bill Stalter on
Posted in Consumer Advocates
Two consumer groups recently issued failing grades to funeral regulators from 33 states. Taking the position that state funeral regulators have a duty to serve both professionals and consumers, The Funeral Consumer Alliance and the Consumer Federation of America worked together in evaluating each regulator’s website on the following criteria:
- The inclusion of a prominent
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KC Funeral Consumer Alliance: Cemetery Survey
By Bill Stalter on
The funeral industry may grumble about the FTC’s Funeral Rule, but two disclosures required by that law play important roles in the preneed transaction. The general price list is often used by funeral homes as a tool for comparing prices with the competition. And when a prearranged funeral is performed, the statement of goods and services…