In a prior post, we used Allan Sloan’s article on the Treasury bond market to discuss the impact on preneed insurers and their funeral home clients. The Treasury market has forced preneed insurers to lower their policy returns, which has a direct impact on the profitability of funeral homes. To make insurance funding more profitable
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Surprise Fees? Not if You Read the Contract
A local Kansas City television station recently ran a story about a consumer’s complaint that his preneed contract did not cover “surprise fees”. The consumer had purchased the preneed contract from a Kansas City funeral home/cemetery combo where he had also purchased a grave space. One fact regarding the preneed contract that jumped out…
Trust Funded Preneed and Insurance Assignments
Funeral homes frequently allow the assignment of insurance as partial payment towards a trust funded preneed contract, but the manner in which the assignment is made can cause problems for them. Preneed trustees will not accept an insurance policy for a host of reasons. Insurance proceeds paid to a trust are not tax free and…
Preneed Shortfalls: Performance Cost Increases
In our prior post we discussed two factors to preneed shortfalls: investment returns and the operator’s performance cost increases. The Funeral Consumer Alliance of Greater Kansas City conducts an annual survey of the region’s funeral homes to track the price increases on their General Price Lists. A couple days after our post, the Kansas City…
The Factors Contributing to Preneed Shortfalls: Investment Return and Operator’s Performance Costs
When the Federal Reserve recently announced the end of the quantitative easing program, it did so with a hint that any increase in interest rates could be a considerable time off. Several global factors may now cause interest rates to remain at unprecedented lows for longer than what the Fed had suggested last December. As…
Consumers Payment Options: Administrative Hurdles and Preneed Trusts
There are three scenarios for administration of preneed installment payments: the funeral operator collects payments, the trustee collects payments or a third party administrator collects payments. The entity collecting installment payments must be able to apply each payment to the correct preneed account, and provide the other party (or parties) current payment balances. If the…
Consumer Options and Administrative Hurdles: Market Value Allocations
The conventional guaranteed preneed transaction is premised upon investment returns offsetting performance cost increases to the funeral home. Many funeral homes restrict consumers to single payment preneed contracts to limit their exposure to funding short falls. If the funeral home allows the consumer to pay the preneed purchase price over 60 months, the preneed trust…
Preneed Contract Holders: the lonely 5%
The Memorial Business Journal recently reported on findings from the NFDA’s 2014 Consumer Awareness and Preferences Study. Some of the findings may not come as much of a surprise to funeral directors, such as consumer demands are changing. But, findings regarding how many respondents have made efforts to prearrange, and prepay, for funerals were…
My Preneed Account: Interest Alone Won’t Cut It
Since President Obama unveiled the new MyRA as his plan to revive Americans’ saving habits, we have been making comparisons between funding for retirements and preneed. Like the MyRA, the non-guaranteed preneed contract could represent more of an introduction to preplanning funding than the final preneed product. As the AARP acknowledged a few years ago,…
MyPA: No Free Passes
Our recent post on similarities of the MyRA and non-guaranteed preneed concluded with references to how criticisms of President Obama’s new retirement account were applicable to preneed. One such criticism relates to the lack of investment performance, but we will save that issue for a future date. For this post we want to address the…