Every funeral director has faced the situation where Mrs. Smith comes in with an insurance policy and her funeral plans. Often, Mrs. Smith has gone to trouble of designating the funeral home as the policy beneficiary before having discussed her plans with the director. Often funeral directors file the policy and plan away until Mrs.
missouri
The On-Site Audit: getting to know your business
By Bill Stalter on
Posted in Exams/audits, Preneed
Here in the Midwest, the death care industry is just beginning to experience the increase in preneed reporting and oversight. Some funeral directors are already frustrated with the new requirements, and are biding the time to when they can vent towards the preneed regulator.
Over the past 4 years, state agencies in Illinois, Kansas and…
Missouri Preneed Seller Renewal: Trick or Treat?
By Bill Stalter on
The licenses required to sell or service preneed in Missouri must be renewed annually, with the deadline for filing the required paperwork falling on October 31st. Technically, these licenses expire on Halloween unless the State Board staff has renewed them by that date. But, it is human nature to procrastinate, and many licensees wait until…
New Missouri Regulations: will this ever stop?
By Bill Stalter on
Posted in Legislation, Missouri - SB1
Earlier this week, the Missouri State Board of Embalmers and Funeral Directors posted their agenda for the September 27-29th meetings, which includes 65 pages of regulation proposals or revisions. The Board has probably heard the same complaint that we have: what the industry needs is less regulation, not more. However, regulations can serve a…
Missouri’s desk audit: the first look will take the longest
By Bill Stalter on
As discussed in prior posts, the Missouri preneed audit process begins with a notice to the preneed seller for the production of documents and data. After a review is made of the documents, data and the annual reports filed with the State Board, an on-site examination is scheduled with the seller. Most Missouri preneed sellers…
Missouri and the Discipline Post
By Bill Stalter on
Posted in Missouri - SB1
A few weeks ago, we wrote on the approach being taken by regulators of posting discipline proceedings on their website. The purpose of the posting is to inform consumers of such issues so that they can make additional inquiries. The concept is now a reality for the Missouri State Board of Embalmers and Funeral Directors.
Missouri’s Document Production Request
By Bill Stalter on
The examination of a Missouri preneed seller begins with a request that certain documents be submitted to the State Board within 3 weeks. The purpose for the document production is to allow the examiner to perform a desk audit of the seller’s operable documents before an on-site visit is made. From those documents the examiner…
Missouri’s Examination: an idea of what to expect
By Bill Stalter on
The new era of preneed exams and audits got off to a slow start in Missouri, but now there are indications the process is picking up speed. The first notices of preneed financial examinations went out to sellers last January, and some are now going through on-site examinations. A second wave of examination notices has gone out, and the State Board has begun preparations for…
Informing the Consumer (and the Industry)
By Bill Stalter on
The need for better preneed oversight is obvious, but regulators often lack resources and expertise. The state of Connecticut made headlines recently for the decision to make budget cuts by de-regulating the death care industry*. Connecticut funeral directors challenged the decision, and the state issued a ‘clarification’ and withdrew the plan. (That’s correct, the…
I’m a funeral director, not a fund manager!
By Bill Stalter on
Preneed scandals in Illinois, Missouri, Texas, and California have state regulators moving to implement new audit procedures. But with new laws passed in the wake of NPS and state master trust problems, the frequency and scope of the future audit could change dramatically. It is no secret that the scope of the preneed audit in…